> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://qualitydesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Customizing the report area

|| Roles with access: Team Leaders, Coaches, Unit Managers, Directors, and Admin users

In the new reporting view, you can customize the report area and save a report as your favorite by clicking the **star icon** in the top right corner of the report.

This guide shows you how to modify the reporting area and use the data for analysis. 

### 1. Sorting Data
* Click a column header to sort data in ascending or descending order.
* Hold down the **Shift** key to sort by multiple columns at once.

### 2. Filtering
* Use the **Filter button** next to a column to filter data as needed.  
  Example: Select users who have more than one and fewer than three evaluations.
* You can also filter based on another column.
* Remove all filters at once by clicking **Reset Filter**.

### 3. Grouping Data
* Grab a column (left-click) and drag it into the grouping area.
* For example, group by the number of evaluations:
  * Users with three evaluations
  * Users with two evaluations
  * Users with one evaluation
* Remove the grouping by clicking the **X** icon in the grouping area.

### 4. Managing Columns
* Remove a column by dragging it out of the reporting area.
* Restore all columns by clicking **Three Dots > Restore Columns** or through the **Columns** menu.
* Show all questions by selecting **Show Questions**.

### 5. Freezing Columns
* Freeze a column via the three-dots menu:
  * Freeze to the left or right edge.
  * You can freeze multiple columns.
  * Unfreeze all by restoring columns to their original position.

### 6. Adjusting Column Width
* Resize columns as needed by dragging the edge of the column.