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# Dynamic Forms: Creation and Filling

|| Roles with Access: Team Leaders and Coaches, if granted the right to create forms, Unit Leaders, Management, and Admin users. Employees have access to fill out forms if allowed.

|| This is an add-on service. If you are interested in the feature, see more information through [this link](/en/article/dynamic-forms-owerview-1otg9zh/).

### Table of Contents:
- [Setting a Form as a Dynamic Form](#3-setting-a-form-as-a-dynamic-form)
- [Multiple Choice Questions](#3-multiple-choice-questions)
- [Branching Questions](#3-branching-questions)
- [Filling Out a Dynamic Form](#3-filling-out-a-dynamic-form)
- [Reporting on a Dynamic Form](#3-reporting-on-a-dynamic-form)

### Setting a Form as a Dynamic Form
* Once your company has acquired the Dynamic Forms add-on service, you will see the option **The form is a dynamic form** under **Form Settings** in the form creation tool.
* Select **Yes** for this option to enable **Multiple Choice Question** and **Branching Question** options for each question in the form construction process.

### Multiple Choice Questions
* With a Multiple Choice Question, you can create custom response options and set branching to desired sections or questions based on each selection.
* When filling out the form, only the questions that are not included in **Multiple Choice Question** or **Branching Question** options will be visible.
* For example, you can use a Multiple Choice Question at the beginning to determine what the respondent wants to fill out.
* Please note that points cannot be assigned to Multiple Choice Questions, and in reporting, they will appear as empty fields.
* Multiple Choice Questions are included in the Tracking Filter in reports, allowing you to quickly retrieve results for the desired forms.
* If you have questions in a section that you want to appear only when a specific answer is given to a particular question, make that question a Branching Question and set the branching accordingly. In this case, remove those questions from the branching of Multiple Choice Questions. (More about this in the next section after the image).

![](https://storage.crisp.chat/users/helpdesk/website/301afad5169b9000/monivalintakysymys_nlsajd.gif)

### Branching Questions
* A Branching Question differs from a standard question in that you can add branching from the question's responses to desired sections and/or questions.
* For example, you can hide certain questions in a section behind a specific response option in a Branching Question. For instance, if a question in the section asks, "Did the customer service representative offer an add-on service?" you could set branching to additional questions for the "Yes" response to assess whether the offering was done correctly. For the "No" response, those additional questions would not appear.

![](https://storage.crisp.chat/users/helpdesk/website/301afad5169b9000/haarautumiskysymys_1u4wml1.gif)

### Filling Out a Dynamic Form
* Filling out a Dynamic Form differs from a standard form in that the respondent only sees the desired questions in specific situations.
* For example, Multiple Choice Questions can be used to filter the form content to include only the desired sections.
* Branching Questions can guide the respondent to fill out additional questions in specific situations based on their responses.
* In the form, all sections and questions that are skipped due to branching will appear as bypassed in the report. These skipped questions are not included in the form's scoring.77
|| Note that the total score of the form includes the points hidden by Multiple Choice and Branching Questions during the filling process, but when saved, the points are recorded correctly.

![](https://storage.crisp.chat/users/helpdesk/website/301afad5169b9000/dynaamisen-lomakkeen-taytto_dwixa4.gif)

### Reporting on a Dynamic Form
* Dynamic Forms appear in reports in the same way as standard forms.
* The exception is that Multiple Choice Questions are included in the Tracking Target menu, allowing you to filter results. (Note: They are not included in the Tracking Target list in the Company Settings).

![](https://storage.crisp.chat/users/helpdesk/website/301afad5169b9000/raportointi_1h8oouy.gif)