> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://qualitydesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to cancel QualityDesk subscription?

# Cancelling the QualityDesk subscription

You can terminate your subscription two different ways, based on how you did the subscription in the first place.

### Through the online store, a monthly subscription with a credit card (cloud.qualitydesk.com)
You can send a message to support@qualitydesk.com or use the app's messaging to terminate your subscription. We will verify the termination from an Admin user before cancelling your subscription. After confirmation, the service will end at the end of the current billing period.

### Through QualityDesk salesperson, subscription with invoicing (app.qualitydesk.com)
You can send a message to support@qualitydesk.com or use the app's messaging to terminate your subscription. We will verify the termination from an Admin user or a designated decision-maker before cancelling your subscription. After confirmation, the service will end at the end of the current billing period or according to contract terms.