> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://qualitydesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to create a new team leader?

|| Roles, that can do this: Unit superviser, Management and Admin -users (Admins can do this from **User management**)
From the navigation bar on the left, select **Team and Agent Management** and **+ New Team**.

You can also select a team from the **Teams and agents** page and click **Edit team** -button and follow the instructions below.

* Then select **Create a new supervisor**.
* Then fill in the team leaders name, email and select the language of the operating language. 
* Then click **Create login and send to user**. 

After this the team leader receives an email from QualityDesk asking them to create their own password. Once the password is created, the team leader can log in to QualityDesk.

|| Please notice, that there can only be one team supervisor per team. 

![](https://storage.crisp.chat/users/helpdesk/website/301afad5169b9000/creating-a-new-team-leader_1xqt6i2.png)