> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://qualitydesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to reach customer service and support?

# How to get in touch with QualityDesk support?

### If you have 
* problems with the app
* frustrations with the app 
* software development ideas
* other feedback

### You can get in touch to us 
* By writing to us in the chat in the bottom right corner in the app.
* By sending us a message from the right upper corner in the app. 
![](https://storage.crisp.chat/users/helpdesk/website/301afad5169b9000/letter-icon_1w1r8em.png)
* By writing us an email to address: [support@qualitydesk.com](mailto:support@qualitydesk.com)

###### Customer service is open on normal weekdays, from Monday to Friday from 7am to 3pm (CET).