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# How to use Development targets?

|| Roles, that can do this: Team leaders, Coaches, Unit managers, Directors and Admin -users.

###  How to use Development targets in the coaching forms?

At the end of each coaching form there is a **Development follow up**. This part is for the supervisor to set up a clear development target with his/hers employees. 

### When you set up a target date and time:
* You will get a calendar invite for the agreed time that you can put to your calendar. 
* If you send the coaching form for the coachee, they will also get the calendar invite. (Please notice, that any changes to the invite will not go to any other users).
* QualityDesk will send you an email reminder about the development target, three (3) days before the target day. 
* If you have send the form for the coachee, they will also receive the email reminder. 

### Where to see the Development targets?
* The supervisor, who set the target will see all the set development target on their front page.
![](https://storage.crisp.chat/users/helpdesk/website/301afad5169b9000/development-targets-supervisor_owula3.png)
* Supervisor level users who have gotten a development target, can see them from their own profile. To get to the profile, click your own name on right upper corner and then click **Profile**. Then select the coaching form from the development graph or click to **Browse coachings** and select the form and the dates and click the wanted form.
![](https://storage.crisp.chat/users/helpdesk/website/301afad5169b9000/supervisor-profile-browse-coac_5yntf1.png)
* Agents will see the development target on their front page. 
(Continues after the picture)
![](https://storage.crisp.chat/users/helpdesk/website/301afad5169b9000/development-target-agent_181bhis.png)

### How to sign off the Development target?
* Go to the coaching form from the front page's **Upcoming follow ups** by taking cursor to the follow up and clicking the button **Begin follow up**.
* On the form, click **Edit**-
* Then roll to the bottom of the form, and select if the target is **Completed** or **Not completed**.
* Write comments to the **Development target** text field if you want to and click **Save changes**

| **TIP** Is always good to sign off the development targets and not to move them! This is so you can see, how the person has committed to reach his/hers targets.