> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://qualitydesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Welcome to QualityDesk!

Here is a short video review of QualityDesk to help you get started! Under the video, you'll find relevant links to your role and/or tasks you want to do in QualityDesk. 

### Contents:
[Video Introduction](#3-video-introduction)
[What can different roles do in QualityDesk](#3-what-can-different-roles-do-in-qualitydesk)
[Setting up QualityDesk as an Admin, Company supervisor or Unit supevisor](#3-setting-up-qualitydesk-as-an-admin-or-company-supervisor-or-unit-supevisor)
[How to get started videos by roles](#3-how-to-get-started-video-sby-roles)

### Video introduction
${frame}[Welcome to QualityDesk video](https://www.loom.com/embed/14847d9a0885472786a796b947ff6422?sid=1e33d31a-ffe7-404d-a798-8872b9c00b14)

### What can different roles do in QualityDesk
* [What can different roles do in the app?](https://qualitydesk.crisp.help/en/article/what-can-users-do-in-the-app-ol58di/)

### Setting up QualityDesk as an Admin or Company supervisor or Unit supevisor
1. [Creating a new Unit](https://qualitydesk.crisp.help/en/article/how-to-create-a-unit-1fnuwtt/)
2. [Creating a new Team](https://qualitydesk.crisp.help/en/article/how-to-create-a-team-1qtxzjv/)
3. [Company settings](https://qualitydesk.crisp.help/en/article/1-company-settings-description-f334xl/)
4. [Creating a user (For Admin users)](https://qualitydesk.crisp.help/en/article/user-management-page-z90mh7/)
5. [Creating evaluation forms](https://qualitydesk.crisp.help/en/article/how-to-createbuild-evaluation-forms-gdtlb3/)
6. [Creating coaching forms](https://qualitydesk.crisp.help/en/article/creating-a-coaching-form-lj1w0q/)
7. [Filling evaluations](https://qualitydesk.crisp.help/en/article/how-to-fill-an-evaluation-hlkc86/)
8. [Reporting](https://qualitydesk.crisp.help/en/article/new-reporting-guide-nx64qy/)

### How to get started videos by roles:
* [Agents (Employees)](https://qualitydesk.crisp.help/en/article/getting-started-agent-gyuxup/)