Articles on: Coaching features

Who can see a hidden coaching form?

Who can see a hidden coaching form



When the coaching form is hidden, the texts on the form will be hidden from most of the users. The hidden coaching form is still visible on the reports. Hidden coaching form can be seen:
The supervisor level user who hides the form
The person who is being coached, agent or supervisor level user
The Team leader of the Agent

Hiding a coaching form

Updated on: 14/07/2022

Was this article helpful?

Share your feedback

Cancel

Thank you!