QualityDesk updates 2026
On this page you can see the updates to the QualtyDesk app. If you want to se, if there are possible on-going issues in the app, you can check them from here.
Contents
First quarter 2026
Fix release 1
Update release date 9.1.2026
Fixes:
- When opening forms saved as drafts, users could encounter a white screen. This issue has been fixed, and draft forms now open normally.
- In the Contact Center integration, saving search filters as favorites on the recordings search page did not work. The related bug has been fixed, and search filters can now be saved as favorites as expected.
- Starting a single coaching session for one person from the Teams and Agents page prevented adding additional participants to the form. This has been fixed, and participants can now be added to the coaching form.
- In the Report Builder, there was an issue that caused a white screen to appear and allowed conflicting data selections to be added to the same report. These issues have been fixed. Now, when a datapoint is selected that excludes certain other datapoints, those options are removed entirely from the selection list.
Updated on: 10/01/2026
Thank you!
