• How to give rights to create and modify forms?

  Team leaders and coaches may be granted unit-specific rights to build and edit evaluation and coaching forms. The rights can be given in the Company settings. You can access to Company settings from the right upper corner of QualityDesk. Click your name and select the Company Settings. Go to the Company settings sheet. Search page Creating and editing evaluation forms or Creating and editing coachingSome readers

• How to create and edit dimension?

  With the help of dimensions, you can have additional information about the evaluated customer interactions and coaching sessions in your unit. You can use dimensions in reporting, to sort out specific results. Creating Dimensions You can create Dimensions by clicking on your name in the top right corner of tSome readers

• How to adjust company settings?

  Click your name on the upper right corner of QualityDesk and select Company settings. Then select the sheet Company settings Company settings generally always affect the Company where the useSome readers

• Company settings description

  Company settings can be found on the top right corner by clicking your own name and selecting Company settings. Please notice, that the Company settings affect the entire company and/or units. If you have many companies in QualityDesk, make sure you have the right company selected. (https://storage.crisp.Some readers

• How to create tasks?

  Click your name on the upper right corner of QualityDesk and select Company settings. Select the sheet Tasks. Click + Add new task. Choose how often the task is repeated. Write name of the task. Write a description of the task. Click Save. The task automatically goes to team leadersFew readers

• Rights of the data subject

  Adding Rights of the data subject to QualityDesk You can add Rights of the data subject to QualityDesk directly in the application from the Company settings. This allows the controller to provide the data subject with the information necessary to fulfil the information obligation according to the GDPR. Once the Rights of the data subject have been added to the Company Settings in QualityDesk, they will be visible toFew readers