Customer newsletter | February 2022

Spring is closing!

Spring is awsome time! Days get longer and the sun starts to give you energy! On our second newsletter we have shared our latest article, how does quality assurance help during peak times in customer service? We also have will have our first English customer webinar in March! Also QualityDesk has new updates!

[Webinar] Our first English webinar will be 18.3.2022

We started having customer webinars this year and now we will have our first English Customer Webinar on 18th of March 2022 at 11 CET. Topic is QualityDesk Reporting features. We will also give tips on how to get best out of the reports. You can register from here!

[Product update] Latest updates have been released 18.2.2022

QualityDesk-software have been updated 18th of February 2022. Latest update has many new features and fixes. Among others, you can add a bypass option for a whole section in the evaluation form! See all the new features and fixes from here.

[Article] How does quality assurance help with peak times?

In every customer service there might be peak times. These can be seasonal, or related to summer times etc. During these peak times it's important that everyone knows how to handle customers efficiently! We wrote an article about the topic, read it from here.

Updated on: 12/09/2023