• Coaching summary

  Coaching summary will show the overall amount of coachings and time spent on them You can use Coaching summary to see overall amount and time spent with coachings by agents, teams, units and supervisors, depending on the role and rights. In the navigation bar on the left, click Reports and Coaching summary Select the wanted coaching form. Then select the dates from which timeFeatured

• Automatic saving of the coaching form NEW

  Automatic saving of the coaching form Evaluation and coaching forms are automatically saved every 10 seconds. This allows you to complete the form at your leisure and if you accidentally leave the evaluation page to elsewhere or the app's timeout (30 min unused) logs you out, you can return to completing the form from the Unfinished forms box on the front page of the app. Below you will see more detailed information listed: How does automatic savingFeatured

• How to fill a coaching form?

  How to fill coachings Easiest way to start filling evaluations is to to go to Do coachings -page from the left navigation bar. Choose the profile for whom you want to fill the coaching. Choose the form you want to use and click it. If you want to make a group coaching, click the Start group coaching from the headline level or on the coaching form clickFew readers

• How to create coaching forms?

  How to create coaching forms? On the left navigation bar go to: Coaching forms and + New coaching form. Fill the basic information for form: First, give a name to the coaching form.Few readers

• How to use Development targets?

  How to use Development targets in the coaching forms? At the end of each coaching form there is a Development follow up. This part is for the supervisor to set up a clear development target with his/hers employees. When you set up a target date and time: You will get a calendar invite for the agreed time that you can put to your calendar. If you send the coaching form for the coachee, they wiFew readers

• Who can see a hidden coaching form?

  Who can see a hidden coaching form When the coaching form is hidden, the texts on the form will be hidden from most of the users. The hidden coaching form is still visible on the reports. Hidden coaching form can be seen: The supervisor level user who hides the form The person who is being coached, agent or supervisor level user The Team leader of the Agent Hiding a coaching formFew readers