Login is passivated, what next?

If you receive an email from QualityDesk after a failed login attempt stating that your account has been deactivated, please contact your organization's Admin user.

If you're not sure who that is, you can contact QualityDesk Support at support@qualitydesk.com.

Accounts may be deactivated for a few reasons:

1. A supervisor-level user deactivated the profile.
2. Your organization has enabled the automatic account deactivation feature, which regularly deactivates inactive accounts.

Updated on: 04/08/2025