Have a Peaceful Christmas and a Happy New Year!

It's starting to be time to settle down for Christmas! In our last customer letter of the year, you will find information about our latest updates. Newsletter in Finnish here.

[Latest updates] QualityDesk have been updated in 08.12.2022 and 21.22.2022

The last update was run on QualityDesk on Wednesday 21 December 2022. You can find more detailed information about this update via this link. The second update was made on 08.12.2022 and the information about it can be found here. In the 8th of December update we brought two new reports to QualityDesk!

If you have any feedback, you can contact us in the chat, that you can find from our helpdesk and in the software!

[Upcoming] Next year we will continue publishing newsletters and user webinars

Next year, we will continue sending customer letters and we will include even more user tips for QualityDesk. We will also bring the best methods to various challenges in the world of management and quality assurance.

We will continue with user webinars and the schedule for next year will come in January.

Remember that if you can think of topics that you would like to know more about, or you would even like to share management experiences or lessons learned with our customers, please contact us!

[User survey] Next user survey will go to agents

We have made it a practice to conduct regular but short user surveys throughout the year, for different user roles. Recently, we sent a survey to all supervisor level users and through that we got a lot of valuable information that helps us develop QualityDesk-software and our services.

In January, we will send surveys to agents who have logins to QualityDesk. We also want to understand employees' views on using the application and their challenges. This way we can serve all users even better.

[Season] Have a great Christmas and a Happy New Year!

Christmas is here and we want to wish you all a great Christmas and a happy New Year!

Updated on: 22/02/2023